Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Comcast Service Complaint - Review
Comcast Service Complaint

Comcast Service Complaint

ADVERTISEMENT

Review


Comcast publicly promots how they care about their customers endlessly on the cable, yet the actually experience with this company is just the opposite.

What had started out as a simple billing error has turned into 2 months and 8 calls and a visit to one of their service centers, all without resolution.

My calls to them resulted in
1. mis information- being given different amounts for credit(s) due
2. learning that their reps can not handle billing issues, but merely take information and forward it to a 'supervisor' who makes a final decision, which may or may not be what the rep has quoted you
3. when asked to speak with a supervisor, was told none were available!!!
4. in exasperation when to their service center in the hopes a real human could go thru the issues and resolve the problem, only to be told: a. they can't help with a billing issue b. there is NO mailing address to send a written complaint to(how convient on their part..) c. there was no supervisor available on a weekend!!!!

This company has no regard for it's customers and is without any doubt the worst company I have ever dealt with in my entire life.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Comcast Service
SUBMIT a ticket
for Comcast Service
WATCH videos
for Comcast Service
More Comcast Service Reviews and Complaints MORE reviews and complaints
for Comcast Service

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Comcast Service reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team